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FREQUENTLY ASKED QUESTION

ORDERING

IS YOUR PRODUCT IN LISTING IS AVAILABLE TO PURCHASE?

Yes! it is available to purchase. Need any help you may contact our sales team at 016-6497084 / 011-2097 6451 or email us at info.irapparelresources@gmail.com for more details

DO YOU HAVE OTHER COLOR OR DESIGN OTHER THAN THE LISTING?

Yes! we also offer custom design by preorder. Please contact our sales team at 016-6497084 / 011-2097 6451 or email us at info.irapparelresources@gmail.com for more details

CAN I GET A DISCOUNT FOR BULK ORDER?

Yes, for bulk order will get a discounted price. You may contact our sales team at 016-6497084 / 011-2097 6451 or email us at info.irapparelresources@gmail.com for more details

HOW LONG WILL MY ORDER ARRIVE?

The timeframe to processing order is within 1-3working days for item Ready Stocks and 7-14working days for item Pre-Order (depend on item) before we hand out to courier & will arrived around 1-3days afterwards. Please contact us at at 016-6497084 / 011-2097 6451 or email us at info.irapparelresources@gmail.com shall your order has NOT arrived in 7days max.

HOW TO DETERMINE MY CORRECT SIZE?

Please refer our sizing chart at our product description size chart.

CAN I ADD EMBROIDERY NAME OR LOGO ON MY SHIRT?

Yes! We offer add on embroidery service to you. You can purchase embroidery service along with our product in our website. Check it out!

I ORDERED WITH WRONG ADDRESS, CAN I CHANGE IT?

Yes! Please contact our customer service as soon as possible at 016-6497084 / 011-2097 6451 or email us at info.irapparelresources@gmail.com to manually change the address for your order.

I KNOW YOUR STORE! CAN I SELF COLLECT THE ORDER?

Yes! you can leave note for self pickup at checkout page when your ordered in our website.

Do I need a registered account before shopping?

No, registration of an account is not required.
Once you add your items to your cart, you will receive an order confirmation along with your order number via your email upon checkout.

If you do not receive an order confirmation email, please email us at info.irapparelresources@gmail.com for further assistance.

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